On-Site Management, under the direction of the Chicago Police Department, Chicago Fire Department, OEMC,DHS or other public safety agency deems the area unsafe for patrons, staff or guests.On-Site Management deems the skating surface unsafe due to inclement weather or other circumstances that compromises the surface.MDP Skating Ribbon will be closed for the following:.Please refer to the on-line and social media announcements as staff may not be able to receive calls if they are working on ice preparation. Cancellations will be posted to MDP website, all social media outlets and and via email based on time of cancellation. Based upon current conditions MDP will make every effort to announce cancellations in advance of sessions.If you are uncertain about skating in Chicago weather, if tickets remain there may be an opportunity (if not sold-out) to purchase the day of, in person if tickets remain. Please review weather forecast prior to completing your ticket purchase. Please understand that every attempt will be made to open the Ribbon. Maggie Daley Park is an outdoor skating venue that is subjected to the elements of the Chicago Winter.Skating Sessions that exceed 50% of the session time are deemed a completed session and no refunds will be granted after the half way mark.The session dates, times and type are displayed throughout the transaction for review. Once a ticket is purchased all refund and transfer policies are in effect. During the ticket purchase process please verify the dates, times and session type (With Skate Rental or Bring Your Own) for accuracy.No Refunds unless MDP Skating Ribbon is Closed by Management – NO EXCEPTIONS.All skating inquiries should be emailed to Refund Policy
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